I just
got back from a trip to Durham, North Carolina.
It was a dual purpose visit. On
one hand, I was visiting my alma mater, Duke, which I hadn’t seen in many
years. I was able to revisit some old
memories, and the timing couldn’t have been better for dropping by Cameron
Indoor Stadium. There was a basketball
camp in progress hosted by Coach K, and I was able to see numerous alumni there,
including Christian Laettner and current Magic players Chris Duhon and J.J. Redick. The main purpose of the trip, though, was to
accompany my mother to see her doctor for lymphoma treatment. She has a local doctor, but the disease has
reached a point where the current therapy is ineffective.
I used
to work at Duke’s Comprehensive Cancer Center while a student, but it is now a
huge new complex. The labs are drawn on
the first floor, and the clinics are on separate floors differentiated by specialty with a
total of six floors. I realize that I
come with a personal bias, but I left with a reinforced impression of why Duke
Hospital is synonymous with high quality.
The
building is spotless and designed with patient ease in mind. There is excellent lighting with open windows
showing the natural beauty of gothic buildings that surround the site. Directions are clearly presented to main
areas, and there are colored zones to differentiate separate clinical areas of
the cancer center (ex. purple zone, orange zone). Upon check-in, patients are given a buzzer
similar to restaurants (Olive Garden or Outback Steakhouse), even though the
waiting areas are so large and open with multiple televisions, magazines, and
refreshments that it is unlikely that one would leave the waiting area. There are even five large screen computers
with internet access in the waiting areas to manage the wait times.
The
more intense the medical problem, the more important quality is to a patient. Ultimately, we were there for the care of the
specialist. After looking at my mother’s
labs, the doctor needed to perform a bone marrow biopsy. The doctor and his nurse stayed until 7 p.m.
to complete the job, and they couldn’t be nicer. Follow-up care is coordinated with the doctor
here in Orlando (who trained with the Duke doctor), and test results are
available to my mother on the internet.
Although
some things at Duke were the same, much had changed. I certainly felt older as I saw my old dorm
and the buildings that were now standing in the places of ones that were torn
down. In the case of the medical center,
it is clear that the progress is for the better.
No comments:
Post a Comment